Primary Care: Care Commission Inspection Report

Service Name	Castle Craig Hospital
Service Type	Care Home Service
Title of Applicable Standards	Care Homes for People with Drug and Alcohol Misuse Problems
Service Provider	Castle Craig Hospital Ltd
Location	South East
Date of Original Registration	12/02/2004
Date of Inspection(s)	16/02/2004
Period since most recent Inspection	09 01 04 (1 month)
Type of inspection	Announced
Care Commission local office	Galashiels

Introduction

At the time of this inspection Castle Craig was still registered as a Care Home. They were at the time applying for and subsequently were granted registration as a Private Hospital. The organisation provides care for people with drug and or alcohol problems. The home utilises the Minnesota method as a model for treatment.

Basis of Report

TThis report is based on an inspection by Care Commission Officers Roy Young and Mandy Falconer
There was discussion with Ms Margaret McCann (Manager), Mr John McCann, members of staff from the multi disciplinary team and service users. There was a visual examination of the premises and examination of records, policies and procedures.

Action taken on requirements in last inspection report

Castle Craig will amend their complaints procedure to include the Care Commission and to include that any interested party can make a complaint to the Care Commission independently and in tandem with the Home's own complaints procedure This should be carried out within three months.

The Regulation of Care (Requirements as to Care Services)(Scotland) Regulations 2002 Scottish Statutory Instrument 114 Regulation 25 (6)
This requirement has been addressed.

Views of Service Users

The service users who were interviewed spoke positively about the care they received.

Views of Carers

The members of staff who were interviewed spoke positively and appeared enthusiastic in their roles.

National Care Standards
2 Care Homes for People with Drug and Alcohol Misuse Problems – Your Legal Rights

You receive a written agreement which clearly defines the service that will be provided to meet your needs. The agreement sets out the terms and conditions for receiving the service and arrangements for changing or ending the agreement.

Areas for development:
There were no areas for development identified at this inspection.

9 Care Homes for People with Drug and Alcohol Misuse Problems – Expressing Your Views

You are encouraged to express your views on any aspects of the service at any time.

Strengths Castle Craig has developed an initiative for the families of the service users. This is a residential course for the families of service users which allow them to become more knowledgeable about their relatives condition and subsequently be supportive on the service users' return home.

10 Care Homes for People with Drug and Alcohol Misuse Problems – Lifestyle – Social, Cultural and Religious Belief or Faith

Your social, cultural and religious belief or faith are known and respected. You are able to live your life in keeping with these beliefs.

Areas for development:
There were no areas for development identified at this inspection

11 Care Homes for People with Drug and Alcohol Misuse Problems – Eating Well (where meals are provided as part of the service)

Your meals are varied and nutritious They reflect you food preferences and any special dietary needs. They are well prepared and cooked and attractively presented.

Areas for development:
There were no areas for development identified at this inspection

12 Care Homes for People with Drug and Alcohol Misuse Problems – Keeping Well - Healthcare

You are confident that staff know your healthcare needs and arrange to meet them in a way that suits you best

Areas for development:
There were no areas for development identified at this inspection.

Complaints

There have been no complaints made to the Care Commission in the last 12 months.

Enforcement

There had been no enforcement action taken by Care Commission against this service in the past 12 months.

Other Issues

Castle Craig were at the time of inspection applying for registration as a private hospital. They have since been registered as a private hospital with two separate units. There was discussion surrounding the time it would take for an ambulance or doctor to reach the Hospital in an emergency situation. It was agreed that Castle Craig would develop in house training for such an occasion.

Recommendations

There are no recommendations at this time.

Requirements

The Regulation of Care (Requirements as to Care Services)(Scotland) Regulations 2002 Scottish Statutory Instrument 114 Regulation 4 (1) (a)

The named manager of Castle Craig must submit to the Care Commission an action plan and proposal for Emergency First Aid Training. This must be agreed with the Care Commission within 3 months of receiving this report

Robert Young
Care Commission Officer