Our admissions team is available seven days a week to answer your questions and talk you through what happens next. The call is confidential, and there’s no pressure to make any decisions.
If you’d like to start with a free screening assessment, our team can arrange that at a time convenient for you.
UK: 01721 546 431
International: +44 1721 546431
Call us Monday to Friday: 08:30 to 19:30. Saturday and Sunday: 10:00 to 18:00.
We’re here for you when you need us
Call Castle Craig Hospital’s admissions team
UK: 01721 546 431
International: +44 1721 546431
Monday to Friday: 08:30 to 19:30
Saturday and Sunday: 10:00 to 18:00
When you call or email, you’ll reach our admissions team. They manage enquiries across the Castle Health group and have handled situations like yours many times. They’ll ask only what they need to know and won’t pressure you.
If you’d like to go further, they can book you a free screening assessment. That’s a conversation with one of our team, at no cost, to talk through what treatment at Castle Craig involves.
Not ready to call Castle Craig yet?
That’s completely fine. Some people aren’t ready to speak on the phone, and there’s no reason you have to be.
You can send us a message using the form below.
it’s confidential, and you’ll always get a reply from a real person.
If you need urgent support
If you’re currently in crisis, please contact one of the below free services:
NHS 24: call 111 for urgent medical or mental health advice.
Emergency services: call 999 if someone is seriously ill or at risk.
Samaritans: call 116 123 or email [email protected], any time of the day or night.
Give Us a Shout: text SHOUT to 85258 for free, confidential, 24/7 support.
Mind: call 0300 102 1234 for mental health support.
Getting to Castle Craig Hospital
Castle Craig Hospital is set in the Scottish Borders, roughly 25 miles south of Edinburgh. If you’re unsure about how to get here, our team can help you work out the best route or arrange transport.
Find Us
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Arriving by plane or train
Castle Craig Hospital is within easy reach of Edinburgh, Glasgow, and Newcastle. All three cities have mainline rail stations and airports with national and international connections.
We can arrange a private taxi transfer to meet you at whichever airport or station you arrive at. If you’d like us to arrange that, just mention it when you call.
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Arriving by road
From Edinburgh: Follow the A701 to Penicuik. Three miles after Penicuik, turn right at the Leadburn Inn junction, and continue on the A701. After 10 miles, just after the village of Blyth Bridge, turn left onto the A72 (direction Peebles). Castle Craig is on the A72 after half a mile.
From Glasgow: Drive towards Carnwath on the A73, then continue on the A721 and the A70. The road connects with the A72 at Blyth Bridge. Take the road towards Peebles.
From NW England: Take the M6 and turn off (the A74/M) at Abington. Follow the A702. After the town of Biggar, turn right on the A721. This connects with the A72 (follow signs to Peebles).
From NE England: Take the A68 from Newcastle and turn left at Melrose. Follow signs for Peebles on the A72. Continue on the A72 through Peebles until you reach Castle Craig on the left-hand side.
Once on the estate, the Lodges are the first buildings on your left. That’s where reception is. At the fork in the road, turn right for the main castle and left for Kirkurd, our detox unit, and the Recovery Gardens.
If you have any trouble finding Castle Craig, please call us, and we’ll do our utmost to help you with your journey.
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Local taxis and transport near Castle Craig
There’s no direct bus or train to Castle Craig Hospital. Buses from Edinburgh run to nearby towns including Penicuik, West Linton, and Peebles, where local taxis are available.
We recommend these local taxi companies.
For 4 Taxi: 07977 044 044.
Edinburgh Airport to Castle Craig: £40.
Peebles or Biggar: £15.
Lanark: £20.Green-Lyne Taxis: 07771 756471.
Edinburgh Airport: £45.DS Private Hire (David Small): 07710 762611 or 01968 660730.
Price on application.Pedro Nogueira: 07365266041 or [email protected].
Confidentiality, feedback, and media enquiries
We handle all enquiries to Castle Craig Hospital with full discretion. We record some calls so that we can improve our service. We store written information securely for six months before deleting it, in line with GDPR guidelines. Nothing is shared without your consent.
If you have feedback about your experience at Castle Craig, or a concern you’d like to raise, email [email protected]. We’ll acknowledge your message within three working days and aim to send a full response within 20 working days.
For more detail on how we handle concerns, see our Concerns and Complaints leaflet.
If you’re a journalist looking for clinical commentary on addiction or mental health, our team can help. Visit our media page for more information.
Discrete, confidential, expert advice when you need it
It’s OK if you’re not ready to pick up the phone right now. You can ask us any questions you have via the form below or on Live Chat.
Frequently asked questions about Castle Craig Hospital
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Where is Castle Craig Hospital located?
Castle Craig Hospital is in the Scottish Borders, in Blyth Bridge, West Linton, around 25 miles south of Edinburgh. The full address is Castle Craig Hospital, Blyth Bridge, West Linton near Edinburgh, Scotland, EH46 7DH.
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What are Castle Craig Hospital’s admissions team opening hours?
The admissions team is available Monday to Friday from 08:30 to 19:30, and Saturday and Sunday from 10:00 to 18:00. You can also send a message via the contact form at any time.
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What happens when I contact Castle Craig Hospital for the first time?
You’ll speak with someone from our admissions team. The team handles enquiries across all the clinics in the Castle Health group, so they have a great deal of experience with situations like yours. The conversation is confidential, and there’s no pressure to make any decision. If you’d like to go further, they can arrange a free screening assessment.
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Is my enquiry to Castle Craig Hospital confidential?
Yes. We handle all enquiries with full discretion. We record some calls for quality purposes, and we store written information securely for six months before deleting it, in line with GDPR. Nothing is shared without your consent.
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Can Castle Craig Hospital help arrange transport from the airport or train station?
Yes. We can arrange a private taxi transfer to meet you at Edinburgh, Glasgow, or Newcastle airport or station. Speak to the admissions team when you call, and they’ll help sort out the details.
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I’m not sure if I’m ready for treatment – can I still call?
Yes. You don’t need to have made a decision before you call. The free screening assessment is designed for exactly this moment: it’s a conversation that helps you understand what treatment might look like, without committing you to anything. Many of the people who call us are still working out whether they’re ready.