AXA Health: How to Pay for Castle Craig With AXA Health

Addiction Treatment with AXA Health

We work with private medical insurers to give their clients the highest quality treatment for alcohol and drug addiction.

Castle Craig is proud to be an AXA Health accredited provider for private addiction treatment. 

As part of our commitment to delivering high-quality care, we offer comprehensive drug and alcohol rehabilitation services covered by AXA Health under their Mental Health option. 

AXA Health supports various mental health conditions, including drug and alcohol addiction treatment, ensuring patients receive the best possible care.

AXA Health Coverage

AXA Health provides extensive coverage for addiction rehabilitation, including:

  • Counselling: Access to professional counselling services.
  • Psychological Therapy: Various therapeutic interventions to address mental health and addiction issues.
  • Psychiatric Treatment: Comprehensive psychiatric care, either in a private hospital or through outpatient services.

Coverage details may vary depending on the individual plan and any applicable exclusions. You can contact AXA Health directly or visit their website for a tailored plan to meet specific needs.

Our Drug and Alcohol Addiction Rehab Programme

Depending on the details of your individual policy, private healthcare insurance through AXA Health for residential rehab treatment programmes typically covers:

  1. Detoxification: Safe and monitored detox processes.
  2. Medical and Psychiatric Assessments: Thorough evaluations to tailor treatment plans.
  3. Therapy: A range of therapeutic approaches to support recovery.
  4. Room and Board Costs: Accommodation and meals during the residential stay.
  5. Continuing Care: Ongoing support post-treatment to ensure sustained recovery.

Download our Brochure

Find out more about Castle Craig’s world-class addiction treatment programme and our extensive facilities.

Range of Addiction Treatment Programmes

Castle Craig offers a variety of drug and alcohol rehab programmes throughout the UK, catering to different needs and preferences. Our programmes include:

  • Residential Programmes: Inpatient treatment with 24/7 support.
  • Outpatient Services: Flexible treatment options that allow patients to maintain daily responsibilities.
  • Support Groups: Peer support to foster community and shared experiences.
  • Therapeutic Options: Various therapies to address addiction and co-occurring mental health issues.
  • Online Options: Accessible treatment services via digital platforms.

These programmes address not only addiction but also related mental health issues such as depression, trauma, and anxiety. A variety of our services are covered by AXA Health depending on your policy.

Private Healthcare Insurance with AXA Health

If you have private healthcare insurance through AXA Health, whether paid privately or by your employer, you may be covered for all or part of your treatment at Castle Craig. We have been an accredited provider with AXA Health for many years, offering trusted and effective residential rehab services.

Our hospital listing can be found in the AXA Health Hospital Directory.

Steps to Access Rehab Treatment via AXA Health

At Castle Craig, we understand the importance of early and efficient intervention. That’s why our admissions process is designed to be swift and straightforward.

Using AXA Health private medical insurance to pay for your treatment can usually be arranged within 48 hours. The length and type of cover will depend on your individual policy and its terms.

Admission to Castle Craig With AXA Health

Enquiries and Initial Contact:

Call Castle Craig rehab clinic with any questions about the treatment programme, entry criteria, and admissions process.

Contact AXA Health to verify if your medical insurance package covers a period of residential rehab treatment.

Referral Process:

Request a referral to your chosen private rehab clinic from your GP and provide us with your AXA Health insurance number. Your GP will write a referral letter to Castle Craig and will email you a copy to send to AXA Health.

Liaising with AXA Health:

The admissions team at Castle Craig will coordinate with AXA Health to arrange your admission.

What Happens Next?

Once we receive confirmation from AXA Health that your policy covers an inpatient addiction treatment programme, we can arrange a pre-admission assessment to ensure the fastest service possible.

Our Consultant Psychiatrist or another doctor will review your admission and may have some further questions. Obtaining more information about your medical history helps us tailor our treatment programme to your specific needs.

Before you arrive for treatment, we will send you an admission information pack detailing what to expect and will be happy to answer any further questions you might have over the phone or by email.

The Payment Process for AXA Health Clients

The level of cover provided by medical insurers varies depending on the insurer and the package you have. Sometimes, insurers might initially pre-authorise only part of the recommended treatment period (e.g. 2 week of a 4-week treatment programme). If this occurs, we will ask you to pay privately for the remaining weeks of your treatment programme before starting treatment with us.

Once your insurer authorises additional weeks of your treatment programme, our finance department will refund you the privately paid costs for each week approved by the insurance company. Our admissions and finance teams are available to assist patients with insurance authorisation applications.

Call us today to begin the recovery journey for any additional questions or to start the admissions process. 

Page researched and published June 2024

How Can Castle Craig Help?

How Do I Pay For Rehab?

One concern we sometimes hear from people is how they will fund their rehab treatment. The cost of rehab varies depending on what kind of accommodation you choose. You can pay for treatment at Castle Craig privately, or through medical insurance, and some people receive funding through the NHS.

How Long Is the Rehab Programme?

Residential rehab treatment starts at 4 weeks and can go up to 12+ weeks. Research shows us that the longer you stay in rehab and are part of the residential therapy programme, the longer the likelihood of continued abstinence and stable recovery.

Who Will I Speak to When I Call?

When you call you will reach our Help Centre team who will give you all the information you need to help you decide whether to choose treatment at Castle Craig. Once you have decided that you would like to have a free screening assessment you will be put in touch with our admissions case managers who will guide you through the admissions process.

What Happens at the End of My Treatment?

Castle Craig thoroughly prepares patients before departure by creating a personalised continuing care plan which is formulated following discussions with the medical and therapeutic team. We offer an online continuing care programme which runs for 24 weeks after leaving treatment, in order to ensure a smooth transition back into your everyday life. Patients leaving treatment automatically join our Recovery Club where they can stay connected via our annual reunion, events, online workshops and recovery newsletters.

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