Admissions into Castle Craig

About Our Admissions Process

If you or someone you love needs immediate treatment, speak to our admissions team today.

Quick and Easy Admissions

FAQs | Private CostsInternational

Taking the First Step

When you or a loved one is struggling with an alcohol addiction or drug addiction, picking up the phone for help is usually the first and most difficult part of the recovery process.

At Castle Craig Hospital, making this step as simple and stress-free as possible is our highest priority.

Our compassionate, highly trained staff understand you may be feeling vulnerable or worried. If you need someone to talk to, our help desk can be reached 24 hours a day. They are there to help ease your fears and guide you through this journey.

Step 1

Whether you’re seeking help for yourself or a loved one, the process always begins with our team getting an understanding of your situation, this is typically done over the phone where we’ll provide a free screening to assess your situation and needs. This is typically where we answer any question any questions you might have about coming to Castle Craig.

How to Contact Castle Craig

Step 2

We understand that committing to rehab can feel daunting, and you may need time to think through your situation after your initial contact with Castle Craig.

If you feel like Castle Craig is the right fit for you or a loved one, then the next step is for a more in-depth assessment to be undertaken by someone from our admissions team. To organise this, simply contact whoever has been helping you so far.

This will be a conversation typically lasting 30 minutes, you’ll have the opportunity to share your experiences in more detail and answer some important questions. This stage is crucial as it will help us truly understand your needs; our therapeutic and clinical team will use this to devise a personalised treatment plan.

Our commitment to your privacy and well-being is paramount. Should there be a need for further clarification, our Consultant Psychiatrist may reach out via phone or email, always ensuring your information is held in the utmost confidence.

Step 3

To guarantee a treatment program that’s both suitable and secure, we request contact details for your GP. Many other treatment centres may opt to skip this step and get you through the doors as soon as possible. To us, this feels extremely irresponsible.

Many patients are in very vulnerable states when they first arrive, and to deliver safe and effective treatment, we must get a full picture.

Our admissions team will be with you every step of the way, we typically find that we get the information we need within 24 hours.

Step 4

Following the medical information, we will move as quickly as possible to book your admission. Our team will be with you to assist with dates, transport, and payment and we will send the below documents to help you prepare:

  • List of items to bring/ not to bring.
  • Rules and regulations
  • Terms and conditions

Download Your Brochure

Find out more about Castle Craig’s world-class addiction treatment programme and our unrivalled facilities.

Funding Options for UK & International Patients

Castle Craig is committed to providing the highest quality addiction treatment to our patients at an affordable price. Treatment must be self-funded by the individual, covered by a health insurance policy, or funded by the NHS or CGL (Change Grow Live).

In support of veterans, active military personnel and their families, Castle Craig is proud to be a core provider for Tricare and ISOS. For patients travelling from abroad, you may be reimbursed for treatment costs by the funding authority in your home country.

  • Self Funding

    One of the main advantages of self-funding rehab is immediate access to treatment without the delays sometimes associated with insurance or NHS waiting lists. This means patients can start their recovery journey as soon as they’ve completed the admissions process.

    Additionally, self-funding ensures you are not limited by insurance coverage constraints, allowing you to complete your treatment without interruptions.

    At Castle Craig we also provide a range of additional therapies and treatments, which self-funding patients can fully access, tailoring their treatment plan to their specific needs and enhancing the effectiveness of the treatment.

    All self-funding patients receive 24-weeks of free aftercare.

    Find out more.

  • Medical Insurance

    Addiction treatment at Castle Craig is covered by major private healthcare insurance in the UK, Europe, and globally.

    Admission via private medical insurance can be arranged very quickly, normally within 48 hours, provided we have availability and all the relevant information.

    Insurers include BUPA, Axa, Healix, Cigna amongst others.

    Find out more.

  • NHS Admissions

    In some cases, the NHS may fund your treatment at Castle Craig, although the process can be lengthy and not always successful. Learn more about the steps here.

Find out more about our treatment process.

Frequently Asked Questions

How Long Does Admission Take?

We can have patients admitted within 24 hours in urgent cases, please raise this with our staff when you speak to them.

Who Will I Speak to When I Call?

When you call you will reach our Help Centre team who will give you all the information you need to help you decide whether to choose treatment at Castle Craig. Once you have decided that you would like to have a free screening assessment you will be put in touch with our admissions case managers who will guide you through the admissions process.

How Long Is the Rehab Programme?

Residential rehab treatment starts at four weeks and can go up to 12+ weeks. Research shows us that the longer you stay in rehab and are part of the residential therapy programme, the longer the likelihood of continued abstinence and stable recovery.

What Happens at the End of My Treatment?

Castle Craig thoroughly prepares patients before departure by creating a personalised continuing care plan which is formulated following discussions with the medical and therapeutic team. We offer an online continuing care programme which runs for 24 weeks after leaving treatment, in order to ensure a smooth transition back into your everyday life. Patients leaving treatment automatically join our Recovery Club where they can stay connected via our annual reunion, events, online workshops and recovery newsletters.

Request a Callback

  • Please note that this form helps us assess your needs but does not oblige you to treatment.
  • All information will be treated as strictly confidential and will be sent and stored securely.
  • You need only complete as much as you can or feel able. Once you are satisfied please click the submit button and we will respond to your submission as quickly as possible.

Get Help Today

Castle Craig’s team of expert and compassionate advisors are here to help you, submit the form below and our team will be in touch shortly to discuss your concerns with you.

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