Admissions With Health Insurance
Private Medical Insurance Coverage at Castle Craig
Addiction treatment at Castle Craig is covered by major private healthcare insurance in the UK, Europe, and globally.
Admission via private medical insurance can be arranged very quickly, normally within 48 hours, provided we have availability and all the relevant information.
Health Insurers Who Work With Castle Craig
Continuing Care Program
Castle Craig offers a 24-week continuing care package of online therapy and recovery coaching, once patients leave treatment. The cost of this is included in our private pay rates. Some insurers do cover the cost of this aftercare and we will support you with that when you are here.
How to Apply
- Call our Admissions Department who will ask some questions about the history of your addiction and advise you on how to approach your medical insurer to find out if our treatment will be covered;
- Call your insurance provider to find out the length and type of coverage for residential rehab with your policy.
- Request a referral to Castle Craig from your GP and send our admissions staff your insurance number;
- We will liaise with your insurance provider and arrange for admission.
Our Consultant Psychiatrist may want to discuss your admission with your GP if you have a more complex history, for example, if you have a dual diagnosis or a physical complication. Getting more information about your medical history helps us to design a personalised treatment programme to suit your needs.
Insurer Payment Process
The level of cover provided by medical insurers varies depending on the insurer and the package you have. Sometimes insurers might initially only pre-authorize some of the recommended treatment periods e.g. 1 week or 4 weeks of treatment. If this is the case we will ask you to pay privately for the remaining weeks of your treatment programme prior to starting your treatment with us.
Once your insurer authorises additional weeks to your treatment programme, our Finance Department will refund you the privately paid costs for each week approved by the insurance company. Our Admissions and Finance teams are on hand to advise patients with insurance authorisation applications.
Once Your Medical Insurance Confirms Coverage
Once we receive confirmation from your insurance provider we will carry out a pre-admission assessment. We can arrange this before we receive the doctor’s letter, to ensure the fastest service possible.
Before you arrive for treatment we will send you an admission information pack with details of what to expect when you arrive here and we will be happy to answer any questions you might have over the phone or by email.
We are usually able to offer immediate admission in an emergency.
What’s Included in the Policy Cover?
The level of cover provided by medical insurers varies depending on the insurer and the package you have in place. Sometimes insurers will initially pre-authorise some of the recommended treatment periods e.g. 1 week or 4 weeks of treatment. If this is the case we will ask you to pay privately for the remaining weeks before starting your treatment with us.
Once your insurer authorises additional weeks to your treatment programme, our finance department will refund you the privately paid costs for each week approved by the insurance company. Our admissions and finance teams are on hand to advise patients with insurance authorisation applications.
Cover for our Continuing Care Programme
Castle Craig offers a 24-week continuing care package which includes online therapy and recovery coaching, once patients leave treatment. The cost of this is included in our private pay rates. Some insurers do cover the cost of this aftercare and we will support you with that when you are here.
If You’re Not Covered by Insurance
If you are considering treatment at Castle Craig but aren’t covered by insurance, it’s important to understand that you will be responsible for funding your treatment. We are committed to helping patients find a way into treatment, so do not hesitate to contact our admissions team to discuss costs, guide you through your options and help you take the first steps toward recovery.
If you wish to receive funding for treatment through your private healthcare insurance plan and want more information on costs and funding please contact us.
More Information on Addiction and Mental Health Insurance
Starting Your Recovery Journey at Castle Craig
Once you have your place at Castle Craig, it’s time to begin your recovery journey. Learn more about life in rehab and what to expect when you arrive.
Do You Still Need Help?
We understand there’s a lot of information to take in, so we’ve created an admissions FAQ page which may answer some of the questions you have about treatment access. Alternatively, you can speak to one of our admissions team today, who will be more than happy to put your mind at ease.
How Can Castle Craig Help?
How Do I Pay For Rehab?
One concern we sometimes hear from people is how they will fund their rehab treatment. The cost of rehab varies depending on what kind of accommodation you choose. You can pay for treatment at Castle Craig privately, or through medical insurance, and some people receive funding through the NHS.
How Long Is the Rehab Programme?
Residential rehab treatment starts at four weeks and can go up to 12+ weeks. Research shows us that the longer you stay in rehab and are part of the residential therapy programme, the longer the likelihood of continued abstinence and stable recovery.
Who Will I Speak to When I Call?
When you call you will reach our Help Centre team who will give you all the information you need to help you decide whether to choose treatment at Castle Craig. Once you have decided that you would like to have a free screening assessment you will be put in touch with our admissions case managers who will guide you through the admissions process.
What Happens at the End of My Treatment?
Castle Craig thoroughly prepares patients before departure by creating a personalised continuing care plan which is formulated following discussions with the medical and therapeutic team. We offer an online continuing care programme which runs for 24 weeks after leaving treatment, in order to ensure a smooth transition back into your everyday life. Patients leaving treatment automatically join our Recovery Club where they can stay connected via our annual reunion, events, online workshops and recovery newsletters.